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Eskent Tools Private Limited: A Story of First Generation Entrepreneurs*

ET Cases - GSMC, 10 Pages
AUTHOR(S) : Shreya Chakraborthy - Assistant Professor, M Ajoy Kumar - Associate Professor - Siddaganga Institute of Technology, Tumkur

Case Preview

Eskent Tools Private Limited: A Story of First Generation Entrepreneurs


It was a rainy afternoon in July 2016. Mr. Narendra Shah (Mr. Shah), Mr. Sankar Chakraborty(Mr. Chakraborty) and Mr. Sunil Ranjan Talukder (Mr. Talukder), three promoter directors of Eskent Tools Private Limited, Bangalore, were engrossed in a discussion related to the future of their firm. Mr. Chakraborty wanted to retire and settle down with his son at Kolkata. He was taking care of production at Eskent, while Mr. Shah managed sales and Mr. Talukder was in-charge of administration. Though Mr. Shah and Mr. Talukder wanted to continue the business, they were neither technically trained nor confident of managing production in the absence of Mr. Chakraborty. They knew that it was time for taking some tough decisions and were contemplating on various alternatives available.................


Exhibit I: Background of the Promoters at the Time of Eskent’s Inception

Exhibit II: Product Profile

Exhibit III: Competitors of Eskent Tools

Exhibit IV: Income Statement (Summary) (In INR Lakh)

Exhibit V: Balance Sheet (Summary) (In INR Lakh)

Teaching Note Preview

Eskent Tools Private Limited: A Story of First Generation Entrepreneurs



This case study is set in the background of a small manufacturing firm involved in producing metal cutting saws at Bangalore, India. The case traces the journey of the organization through its inception, growth and stagnation. This case study is used to familiarize the participants with the basic concepts of entrepreneurship, entrepreneurial competencies, the difficulties faced by entrepreneurs and the significance of strategic choices. The discussion revolves around (a) the challenges faced by first generation entrepreneurs (b) risk-taking as an important entrepreneurial characteristic and (c) various strategic choices. The case argues that moderate risk-taking coupled with aggressive market development is the key to success in the context of a relatively stable external market.

Prerequisite Conceptual Understandings (PCUs)/Before the Classroom Discussion

The participants are expected to know the basic concepts of entrepreneurship, entrepreneurial perspectives and entrepreneurial competencies. The participants are required to read the following mandatory readings for a meaningful discussion of the case.

  • • Charantimath Poornima M, “Entrepreneurship and entrepreneurial competencies”, Entrepreneurship Development and Small Business Enterprises, 2nd Edition,  Pearson Education, pages 2-16
  • • Charantimath Poornima M, “Problems facing the MSME entrepreneurs”, 102-103
  • • Robert D Hisrich, et al, “Entrepreneurship and Entrepreneurial Mindset”, Entrepreneurship, 9th Edition, McGraw Hill Education, 9-36
  • • Robert D Hisrich et al, “Entrepreneurial Strategy”, 75-84
Case Positioning and Setting

This case study can be used in teaching Entrepreneurship and/or Strategic Management at MBA and Executive MBA Programmes and Entrepreneurship Development Programmes.

Assignment Questions

I. What are the various entrepreneurial competencies? Evaluate the competencies exhibited by the promoters of Eskent.
II. What are the challenges faced by first generation entrepreneurs? In the light of the case, identify the challenges faced by the promoters of Eskent and critically evaluate their responses to those challenges.


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Product code: ENTP-1-0023, ENTP-1-0023A


Eskent Tools Private Limited is a firm established at Bangalore in 1985, which manufactures steel slitting saws for various industrial applications. Four first generation entrepreneurs promoted this firm with an initial capital of INR12 lakh. This case study is meant to introduce the participants to the various issues and challenges in entrepreneurship. There are many cases on successful entrepreneurs and many on unsuccessful ones. But, there are very few discussing the reasons as to why a venture with lots of potential couldn’t make it to the top. Here, the journey of a small firm is taken as a base to develop an outlook among participants about a small venture and the decisions taken by its promoters with respect to certain strategic choices. Issues like, new product development, penetration into new markets, apprehensions of scaling up, requirement of professional expertise and succession planning are discussed in the case. This case study relates to the strategic fit between the dynamic external environment of business and the abilities of entrepreneurs in exploiting the same. The right combination of skills with education and exposure seems to be the perfect recipe for success!! In the light of this, the participants are hard-pressed through the situations faced by the firm and are required to wear the hat of the promoters and make choices, take necessary decisions and showcase their hidden entrepreneurial traits.

Pedagogical Objectives

  • To introduce the concepts and challenges faced by first generation entrepreneurs
  • To discuss the risk taking abilities and its repercussions in a small firm
  • To highlight the significance of right strategic choices at various stages of growth

Case Positioning and Setting This case study can be used in teaching Entrepreneurship and/or Strategic Management at MBA and Executive MBA Programmes and Entrepreneurship Development Programmes

* GSMC 2017, IIM Raipur

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- Case Study
- Teaching Note (**ONLY for Academicians)
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