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OPERATIONS MANAGEMENT

OPERATIONS MANAGEMENT

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  1. Effective Vendor Management: A Key to Success, A Case From Sajdhaj, Indore, Madhya Pradesh

    AUTHOR(S) : Hari Shankar Shyam, HOD, Marketing Department, Sharda University and Dr. DeepikaUpadhyay, Assistant Professor, Christ University, Bengaluru
    PUBLISHED DATE: 24/04/2017
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASELET
    CASE ID: OM-2-0045, OM-2-0045A
    CASE LENGTH: 5 Pages
    DESCRIPTION:
    Sajdhaj, Marriage Decorator Pvt. Ltd. is a leading Décor organization in Indore. The group had redefined wedding décor in Central India and established unparalleled stance in the area. The major areas of décor expertise of Sajdhaj are creative décor concepts, décor structures, floral décor, lighting décor, fabric décor, crystal décor and thematic décor. For execution of its mega projects, Sajdhaj had multiple ...
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  2. Zegema Retail: Space Planning

    AUTHOR(S) : Abhilash G. Nambudiri, Rajagiri School of Management
    PUBLISHED DATE: 23/04/2017
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0044, OM-1-0044A
    CASE LENGTH: 10 Pages
    DESCRIPTION:
    This case provides an opportunity for the participants to get hand-on experience designing a space plan and planogram for a medium sized modern retail outlet (360 to 540 square meters). This case details the practical difficulties encountered while attempting to do space planning in a modern retail outlet. Dilemma of space allocation between categories, logics & processes of creation of planograms, process of implementation of planograms, debates of standardizationvs customization ...
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  3. Need and Challenges in Minimizing Wastes in a SME Automotive Firm: Case Study of Janus Auto*

    AUTHOR(S) : Dr. Mridula Goel- Associate Professor, Yash Sharma- Bachelor of Engineering - BITS Pilani K.K. Birla Goa Campus
    PUBLISHED DATE: 24/03/2017
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0042, OM-1-0042A
    CASE LENGTH: 14 Pages
    DESCRIPTION:
    A company’s success in the market is often due to its efficient management of Supply Chain practices and logistics. International best practices like Just in Time and Lean Manufacturing have become integral in achieving profitability; their adoption in the automobile and automotive sectors is common. Standard guidelines are stipulated and large multinational companies in these sectors have the required resources to easily adopt and implement these systems. However, for many SMEs resources are ...
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  4. A Case Based Comparative Analysis of Project Management Leadership Styles

    AUTHOR(S) : Dr. Arnab Banerjee, Principal Consultant, Enterprise Application Services – Oracle Supply Chain Competency, Infosys Ltd
    PUBLISHED DATE: 22/03/2017
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0043, OM-1-0043A
    CASE LENGTH: 15 Pages
    DESCRIPTION:
    The case study describes the Information Technology (IT) driven transformational project of Dream Driveline Corporation’s three plants in France, Sweden and Germany, from the perspective of project management. There are three stories – one about each of the three manufacturing plants –highlighting the individual project  management styles of the plants’ project and-plant managers. The protagonist of the case is the Program Manager of the organization’s IT team, Dr. ...
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  5. Energy Management in MSMEs: Operational Challenges & Opportunities*

    AUTHOR(S) : Shounak Basak - Doctoral Candidate, IIM Calcutta, Sudhanshu Shekhar - Doctoral Candidate, IIM Calcutta, Kushal Saha - Doctoral Candidate, IIM Calcutta
    PUBLISHED DATE: 15/02/2017
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0041, OM-1-0041A
    CASE LENGTH: 24 Pages
    DESCRIPTION:
    Energy management is an important part of sustainable and clean operations management. In the face of environmental degradation, the challenges of energy management and pollution control have assumed greater significance. With the coming in force of the Paris Agreement on Climate Change1, these issues will continue to receive increased focus. Business organizations will have to gear up to take into account environmental regulations, control their carbon footprint and become more  energy efficient. ...
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  6. Sourcing Dilemma in Supply Chain: Does Signalling Help!

    AUTHOR(S) : Tuhin Sengupta, Doctoral Student- IIM INDORE
    PUBLISHED DATE: 14/07/2016
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASELET
    CASE ID: OM-2-0040, OM-2-0040A
    CASE LENGTH: 3 Pages
    DESCRIPTION:
    The rapid increase in international sourcing arrangements with the intention of forging certain cost and technological advantages have captured the interest of many academicians and supply chain analysts. Global Sourcing strategies have been thoroughly studied in the academic literature for the past decade. However, the  increasing product complexity with its inherent product life cycle coupled with the accelerating technological advancement has increased the need to understand why such purchasing ...
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  7. Digital Secretariat: Less Paper Office*

    AUTHOR(S) : Aman Singh, A. M. Parial and Sumeet Gupta
    PUBLISHED DATE: 14/04/2016
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0028, OM-1-0028A
    CASE LENGTH: 16 Pages
    DESCRIPTION:
    The case depicts the Government of Chhattisgarh’s effort to implement Digital Secretariat, which maps the Government filing system. The Digital Secretariat was  developed by the State’s IT wing CHiPS along with PWC as the implementation partner. Most Governments have remained unsuccessful in the implementation of  paperless office because digitization alone is not sufficient. Digitization is the first step towards the journey. To get an ideal solution, digitization along with ...
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  8. Reducing Waiting Times! An Effort to Centralize Campus Security

    AUTHOR(S) : Arunava Ghosh, Doctoral Student, IIM Indore and Tuhin Sengupta, Doctoral Student, IIM Indore
    PUBLISHED DATE: 14/04/2016
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASELET
    CASE ID: OM-2-0038, OM-2-0038A
    CASE LENGTH: 3 Pages
    DESCRIPTION:
    With the growth of the education sector as a potential entrepreneurial venture and coupled with the demand for engineering students for the past decade, India has seen a consistent rise in the number of engineering colleges across the country. Each engineering college, given its location, will have a specific set of endogenous as well as exogenous infrastructural constraints in terms of area of campus, number of entry/exit points in the campus, number of personnel employed for security and  disciplinary ...
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  9. Master Data Management – Implementation Challenges in a Large Manufacturing Industry*

    AUTHOR(S) : Mr. Jitendra Pratap Singh Chauhan and R. Sreenivasan
    PUBLISHED DATE: 14/04/2016
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0030, OM-1-0030A
    CASE LENGTH: 14 Pages
    DESCRIPTION:
    Master Data Management (MDM) is the focal point for large business organizations whose business is driven by information technology. Bhilai Steel Plant (BSP), the  flagship unit of Steel Authority of India Limited (SAIL), is one such organization which embarked upon its ambitious ERP journey in April 2009. To complement the new IT initiative, a master data management program named Uniform Codification System (UCS) was initiated at SAIL which was akin to laying a new foundation for codification ...
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  10. Indian Aviation Sector: Looking Beyond Profits!

    AUTHOR(S) : Tuhin Sengupta, Doctoral Student, IIM Indore and Ankita Chhabra, Doctoral Student, IIM Indore
    PUBLISHED DATE: 13/04/2016
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASELET
    CASE ID: OM-2-0039, OM-2-0039A
    CASE LENGTH: 7 Pages
    DESCRIPTION:
    India is one of the fastest growing aviation markets in the world. With the relaxation of FDI norms, many of the foreign players have entered the market in the past one decade. As of now, for the year 2015 private carriers accounted for around 81.6% share of the domestic aviation market. There has been a significant increase in domestic air traffic (growth of 20.34 % over the previous year). This increase has been due to many factors such as, increase in the purchasing power of the customers (emergence ...
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  11. Akshaya Patra Model: Feeding Knowledge Hungry Children*

    AUTHOR(S) : Dr.Nitin C Mali, YCSRD, Shivaji University, Kolhapur
    PUBLISHED DATE: 23/02/2016
    PUBLISHER: ET Cases - FLAME
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0034, OM-1-0034A
    CASE LENGTH: 9 Pages
    DESCRIPTION:
    Akshay Patra foundation started its mid-day meal programme in June 2000 by providing free mid-day meals to 1500 children in five government schools in Bangalore, Karnataka. Over past 14 years, the constant support from the Government of India, various State Governments and associated organisations enabled the programme to grow by leaps and bounds. Today, this organization feeds free mid-day meals to 1.4 million schoolchildren, in 10661 government schools and aided schools. Earlier, Akshay Patra foundation ...
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  12. Managing the Rush!!! A Case of a Transport Department in a Management Institute*

    AUTHOR(S) : Peeyush Pandey, Doctoral student - IIM Indore and Tuhin Sengupta, Doctoral Student - IIM Indore
    PUBLISHED DATE: 03/02/2016
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0037, OM-1-0037A
    CASE LENGTH: 9 Pages
    DESCRIPTION:
    India has witnessed a surge of management institutes in recent times. However, due to the obvious need for space, the locations of these institutions have been far off from the main city or town. This has increased the dependency of students on the institute vehicles commuting to and from the city. Managing these transportation facilities also poses a lot of challenges for the institute. Indore Management Institute, a premier management college of India realized that the operational cost incurred ...
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  13. Idle Inventory*

    AUTHOR(S) : Asst. Prof. Sanjiv Kumar, Department of Management Studies, G.H. Raisoni College of Engineering
    PUBLISHED DATE: 03/02/2016
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASELET
    CASE ID: OM-2-0036, OM-2-0036A
    CASE LENGTH: 7 Pages
    DESCRIPTION:
    Ankit Construction, a well-known company in Nagpur Reality Industry, started its business way back in 1998 as a road contractor. When the business started growing and surplus funds started coming in the company diversified into real estate business in 2002. For the next 10 years they built small flat schemes and sold successfully. The only marketing communication used was the word-of-mouth campaign. After 2010, as the reality business at Nagpur started picking up Ankit Construction launched a large ...
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  14. EVM@ABC India Ltd.*

    AUTHOR(S) : Vivek Sharma, Dy. C.T.O., ABC India Ltd., Raipur, Dr. P.R.S. Sarma, Faculty, IIM Raipur and Prof. B.S. Sahay, Director, IIM Raipur
    PUBLISHED DATE: 03/02/2016
    PUBLISHER: ET Cases - GSMC
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0035, OM-1-0035A
    CASE LENGTH: 7 Pages
    DESCRIPTION:
    This case is designed to make the students or participants understand how to analyse a project that has already entered into problems while implementation. Specifically, this case introduces students or participants to the concept of 'Earned Value Management' in Project Management. This case centers on the need for ABC, a well-established, country-wide Telecom Service Provider, to quickly diagnose and discover 'why the company's prestigious Telecom Project is experiencing problems in completion' and ...
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  15. Value of Information Sharing Between and Among the Functional Departments: An Insight*

    AUTHOR(S) : T. Radha Ramanan (Assistant Professor, IIM Indore)
    PUBLISHED DATE: 18/08/2015
    PUBLISHER: ET Cases
    CATEGORY: OPERATIONS MANAGEMENT
    PRODUCT: CASE STUDY
    CASE ID: OM-1-0029, OM-1-0029A
    CASE LENGTH: 11 pages
    DESCRIPTION:


    Executive Summary

    The General Manager (operations) was seized with the perennial problem of facing conflicts among the departments. All the departments individually seem to work well but collectively there seems to poor service level with respect to the delivery delays, high quality complaints, higher level of inventory, etc. The case was to be seen from the perspective of how the GM can analyse the problem and where could be the potential solution.

    The case provides snapshot ...
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