Sales at the University Canteen: Analysis Dilemmas
Prerequisite Conceptual Understanding
- • Richard I. Levin and David S. Rubin, “Chapter 2: Grouping and Displaying Data to Convey Meaning: Tables and Graphs”, Statistics for Management, 7th Edition, Pearson Education, 2008
Synopsis
This caselet focusses on the concepts of Frequency Distribution and Ogive. The concepts are discussed based on the dilemma faced by the owner-manager of the University canteen, Raghu Raman (Raghu). The canteen sold various fast food and beverages. Over the last few months however, Raghu witnessed a steady drop in beverages’ sales. Based on his experience, he took all the measures, however, sales did not improve. Ramesh, Raghu’s friend advised him to do an analysis of the buying habits and age patterns of the customers. Raghu was confused how to get the required data that would help him in finding answers to his dilemma and relation between: (a) Age, Gender; and (b) Impressions on the service offered by canteen employees; and (c) Preference for beverages.
Expected Learning Outcomes
- • The basics of Frequency distribution, tables and graphs
- • Implications of Frequency distribution, tables and graphs
Assignment Questions
- I. How could you convert a raw data into useful information?
- II. How do you use frequency distributions to make effective decisions?
Teaching Plan
The Teaching Note follows a defined Teaching Plan [Annexure (TN)-I], to assist the faculty in conducting the classroom discussion.........
Exhibits
Exhibit (TN)-I: Frequency Table: Age
Exhibit (TN)-II: Pie Chart: Gender
Exhibit (TN)-III: Frequency Table: Age and Preference of Cool Drinks
Exhibit (TN)-IV: Frequency Table: Gender and Preference of Cool Drinks
Exhibit (TN)-V: Frequency Table: Impression on Quality of Services
Exhibit (TN)-VI: Frequency and Cumulative Frequency Table (Age)
Exhibit (TN)-VII: Cumulative Frequency Plot: Age