Return to Previous Page

Sherazi Automation, Australia: Strategic B2B Relationship for Survival and Growth

ET Cases - FLAME, 7 Pages
AUTHOR(S) : Gitesh Chavan- Doctoral Scholar, Dr. Ranjan Chaudhuri- Fulbright Fellow (2012), Associate Professor - NITE, Mumbai

Case Preview

Sherazi Automation, Australia: Strategic B2B Relationship for Survival and Growth


Sherazi Automation, a leading System Integrator company in Australia, the company provides Automation services to its end users who mainly deal in industry verticals like Oil & Gas (O&G), Metals & Mining(M&M), Food & Beverage (F&B), etc. The newly appointed CEO David Sherazi was closely monitoring the business growth every quarter. In 2014 the new Australian Government came into power, which resulted into an unstable business market scenario because the new Government levied heavy taxes on the industry verticals such as O&G, M&M and F&B.

Buying behaviour and consumption pattern of consumers were affected by the change in taxes. In order to deal with this decline in demand of automation services, David Sherazi planned to restructure Sherazi Automation’s pricing strategy.

Buying behaviour and consumption pattern of consumers were affected by the change is taxes. This change percolated and affected the B2B business customers. As a result, the business demand of Automation service integrators like Sherazi Automation in Australia was highly skewed.

To cater to this uncertain recession and grab the very few floating business opportunities, David Sherazi planned to restructure Sherazi Automation’s pricing policy to have consistent business and regular cash flow for the coming quarters.................


Exhibit I: “Sherazi Automation, Australia, EPC Sector estimate, 2017

Exhibit II: Sherazi Automation, Australia, Global Network of AutoIndustrial Technologies

Exhibit III: Sherazi Automation, Australia, EPC Sector estimate

Exhibit IV: Sherazi Automation, Australia, Operational Excellence in AutoIndustrial Technologies

Exhibit V: Sherazi Automation, Australia, Auto Industrial Technologies Business Model

Exhibit VI: Sherazi Automation, Australia, Business Model

Teaching Note Preview

Sherazi Automation, Australia: Strategic B2B Relationship for Survival and Growth



This case study outlines the strategic, B2B marketing, and Organizational Buying or Industrial Buying issues which were faced by David Sherazi and his company Sherazi Automation, a leading system integrator in Australia.

Sherazi Automation and its competitors faced an uncertain and volatile market condition due to heavy taxes levied by the new government. The local unorganised competitors of Sherazi Automation joined hands to integrate their best expertise and bid the lowest price to win the few projects which surfaced in Australian market.

Sherazi Automation was thus considering to tie up a business partnership with Auto Industrial Technologies, India to gain cost advantage and generate more profits. Instructors can use the case to discuss strategies to face and mitigate risk and tools to mitigate risk. Readers must think strategically about associations with other service providers in Global market to seek cost advantage. This case also challenges the readers to think about Business Ethics and company values while doing Business.........

Rs 0
Product code: MKTG-2-0066, MKTG-2-0066A


Sherazi Automation, one of Australia’s largest automation system integrators, was founded by Troy Sherazi in 1985. It provided Automation services to its end users who mainly catered to industry verticals like Oil & Gas (O&G), Metals & Mining (M&M), Food & Beverage (F&B), etc.

In 2013, David Sherazi become the CEO of the Sherazi Automation. He played a significant role in continuing the vision of the founder, Troy Sherazi.

Over a period of three decades the company became one of the leading System Integrators company in Australia. In 2013 the company had a net income of 28 million AUD, the highest in the company’s history. However, as the economics recession affected Australia, the new government levied heavy taxes on various industry verticals which Sherazi Automation served, resulting an overall decline in the business and a hold was kept on new projects. The unorganised players in Australia decided to collaborate and make joint efforts to survive during this period.

Auto Industrial Technologies was an Indian Automation service provider that partnered with abroad customers like Sherazi Automation. Auto Industrial Technologies assisted its abroad customers in integrating, programming and commissioning field instruments and subsystem components of various Automation companies. Sherazi Automation was at cross-roads to decide how to deal with the market situation and whether it should partner with an Indian Automation service provider or not.

How should Sherazi Automation sustain in the prevalent market situation and compete with local unorganised players was a question. Secondly should the company join hands with Auto Technologies and explore cost benefits in business at the cost of business ethics. These were the two major concerns of the new CEO David Sherazi.

The case also adds value about decisions related to Business Ethics vs Business Survival. It includes information about Global Business & Services, International Marketing, Strategic Allianz and Price based solutions.

Pedagogical Objectives

  • To understand the Global Business Model of System Integrators and their service providers in the automation service industry
  • To understand prevalent market situations pertaining to international strategic partnership decisions with local and global unorganised players

Case Positioning and Setting
The case can be used for Business to Business (B2B) Marketing course besides International Business and Strategic Management course to MBA students and/or for Management Development Programmes.

This Case Pack Includes:
- Abstract
- Caselet
- Teaching Note (**ONLY for Academicians)
Rs 0

Related products

Request for an Inspection Copy

(Strictly for Review Purpose, Not to be Used for Classroom Discussion/Trainings)