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Significance of an Unbiased Performance Appraisal System

CASE FLYER, HUMAN RESOURCE MANAGEMENT
ET Cases, 5 pages

Case Preview

Significance of an Unbiased Performance Appraisal System

 

Expected Learning Outcomes

• The process of performance evaluation and assessment
• The pros and cons of performance appraisals
• The importance of institutionalizing an unbiased and anxiety-free culture

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Performance Appraisals: Evaluating and Assessing Performance

1. According to you, what do the terms ‘performance’ and ‘performance appraisal’ signify? What would tantamount to performance in each of the following professions? Do you think, the performance expectations from each of the following professionals, would vary based on their age (Exhibit I)?

2. .......................

Teaching Note Preview

Significance of an Unbiased Performance Appraisal System

 

Synopsis

This case flyer focuses on the issue of designing and implementing a fair and unbiased performance appraisal system. It deliberates on the various types of biases that prevent organizations from creating and implementing an impartial appraisal system. The accompanying article showcases the various efforts being taken by organizations to eliminate biases from the appraisal process. It also focuses on the endeavors being made to reduce the anxiety levels expressed by employees around the appraisal period. Why is the appraisal period a stressful time for employees? Appraisals are often associated with increased chances of receiving bonuses, better pay hikes and promotions. What is the true objective of evaluating employee performance? Communicating the feedback of the evaluation process in an effective manner is an essential component of the performance appraisal process. What is the significance of feedback for the employees and the employer? What measures should be taken to ensure that employees are motivated and encouraged to perform better and improve their productivity post the appraisal cycle?

Expected Learning Outcomes

  • • The process of performance evaluation and assessment
  • • The pros and cons of performance appraisals
  • • The importance of institutionalizing an unbiased and anxiety-free culture

 

Positioning and Setting

This case flyer can be used in the following courses:

  • a) Human Resource Management – Performance Management & Appraisal
  • b) Organizational Behavior – Performance Appraisal & Evaluation

 

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$2.74
Rs 0
Product code: HRM-4-0011, HRM-4-0011A

Abstract


This case flyer and the accompanying article1 enable a discussion on the intriguing concept of performance appraisal. It provides a platform to debate on the challenges in creating and implementing a fair and unbiased appraisal process for employees across all levels. The techniques and methods for evaluating work performance and appraising employees has come a long way from the traditional ranking systems to the modern day 360° and 720° appraisal methods.
What are the limitations of standardizing performance measurement practices? Should the performance appraisal methods vary according to the organizational hierarchy? Driven by the objective of improving employee and organizational productivity, appraisal systems are expected to offer a fair and impartial assessment of an employee's work performance. It is ironical then, that employee productivity and their work performance often show signs of decline, post the completion of an appraisal cycle. What is the role of communication in creating an effective performance appraisal system? What measures should be taken to manage employee expectations across various levels?



Pedagogical Objectives

  • To understand the process of performance evaluation and assessment
  • To deliberate on the pros and cons of performance appraisals
  • To understand the importance of institutionalizing an unbiased and anxiety free culture


1 Anumeha Chaturvedi and Rica Bhattacharyya, 'Cos Give Appraisals a More Humane Face, Cut Biases', The Economic Times, January 3rd 2014



This Case Pack Includes:
 - Abstract
- Case Flyer
- Teaching Note (**ONLY for Academicians)
$2.74
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