Return to Previous Page

More than Half of India Inc. Workforce Dissatisfied with Work Hours

CASE FLYER, ORGANIZATIONAL BEHAVIOR
ET Cases, 4 Pages
AUTHOR(S) : Vandana Jayakumar and Dr. Nagendra V. Chowdary

Case Preview

More than Half of India Inc. Workforce Dissatisfied with Work Hours


Expected Learning Outcomes

• Understanding the role and importance of job satisfaction in the backdrop of job satisfaction theories
• Different components of job satisfaction
• Impact of job satisfaction on employee morale and performance

I. Role and Importance of Job Satisfaction

1. Drawing from your knowledge of economics, “What is satisfaction for you?”
2. How would you describe satisfaction as a psychological state at a personal level?
3. What is job satisfaction?
4. What are the important theories of job satisfaction?
5. What are the sources for job dissatisfaction?
6. What are the outcomes of job dissatisfaction and how does job dissatisfaction manifest at a personal and at an organizational level?
7...................

II. Components of Job Satisfaction

1. What according to you can be the possible components of job satisfaction?
2. What is work-life balance? Does it change as you grow up the corporate ladder?
3. Why do you think 30% of the people have considered work-life balance as one of the most important factors while taking up a job?
4. What is flexi-time work and why do you think companies encourage it?
5. ..............

III. Impact of Job Satisfaction on Employee Morale and Performance

1. What is the impact of job satisfaction on employee morale and performance?

2. ..............................

.....................

.........................

Teaching Note Preview

More than Half of India Inc. Workforce Dissatisfied with Work Hours

 

Synopsis

This Case Flyer, based on JobBuzz’s survey amongst 1,800 employees, can be used to trigger an interesting discussion on various components of job satisfaction. Work-life balance, flexi-timing, working from home, time for upskilling, working hours, are few of the components of this job satisfaction survey. While more than half of India Inc. workforce were dissatisfied with the working hours, 30% considered work-life balance to be an important consideration while taking up a job. While flexi-time is available to 50% of the employees, 40% said it would have a negative impact on growth.

This Case Flyer sparks a debate on whether flexible working arrangements positively impact job satisfaction which in turn could result in enhanced employee and organizational productivity. However, it calls for forward looking employers and employees who recognize the need for flexible working arrangements and their role in enhancing job satisfaction.

Prerequisite Conceptual Understanding

• Stephen P. Robbins, et al., “Attitudes and Job Satisfaction”, Organizational Behavior, 15th Edition, Dorling Kindersley (India) Pvt. Ltd., 2013 – To understand the concept of job satisfaction

• Stephen P. Robbins, et al., “Motivation Concepts”, Organizational Behavior, 15th Edition, Dorling Kindersley (India) Pvt. Ltd., 2013 – To have a conceptual understanding of Herzberg’s Two Factor Theory and Maslow’s Hierarchy of Needs Theory

Before the Classroom Discussion

The students/participants may be encouraged to read about the flexible working options made available to employees at some of the ‘Best Companies to Work For’1. An information update on the same will enable better classroom participation and effective debate and learning.

Case Positioning and Setting

This Case Flyer can be used for either of the following:

• MBA Program – Organizational Behavior Course – To understand the factors that contribute towards job satisfaction, using job satisfaction theories
• MBA Program – HRM Course– To analyze the relevance of flexi-time work in enabling work-life balance and how it impacts organizations’ work related policies
• MDPs – To sensitize the participants to the importance of job satisfaction and ways to foster the same

Preamble to this Case Flyer Analysis

This Case Flyer enables a discussion on the concept of job satisfaction and helps analyze how flexi-time work contributes towards job satisfaction. In understanding the concept, the Case Flyer analyzes the factors contributing towards job satisfaction/dissatisfaction, the components of job satisfaction, how to measure job satisfaction, etc. It also enables an engaging discussion on flexi-time work, work-life balance and job satisfaction. The concluding part of the discussion attempts to build a virtuous cycle of job satisfaction and performance. The classroom discussion was orchestrated accordingly [Exhibit (TN)-I]............

Case Analysis/Case Flyer Discussion

The discussion in this section was focused on understanding the concept of satisfaction before delving deeper into understanding the impact of job satisfaction. Job satisfaction was discussed in the backdrop of job satisfaction theories. This paved the way for discussion on job dissatisfaction and its sources. This section enabled the participants to understand the importance of job satisfaction.

I. Role and Importance of Job Satisfaction

Satisfaction in terms of Economics

• In economics, satisfaction refers to the benefit that one gains by consuming a given amount of goods/services.

• The concept of satisfaction could be explained with the help of the ‘Law of Diminishing Marginal Utility’ [Exhibit (TN)-II] which states that, “as a person increases consumption of a product while keeping consumption of other products constant, there is a decline in the marginal utility that person derives from consuming each additional unit of that product. Marginal utility is derived as the change in utility as an additional unit is consumed.”

................................

Satisfaction as a psychological state at a personal level

• At a personal level, satisfaction could be described as a transient state and not an end in itself.

• At a personal/psychological level also, satisfaction would diminish with additional units consumed.

..............................

Job satisfaction

• Job satisfaction can be described as the feeling of contentment that one derives from his/her job. A person who has positive feelings for his/her job can be said to have higher job satisfaction while a person who has negative feelings for the job can be said to have lower job satisfaction [Exhibit (TN)-III]. Job satisfaction is one of the most important attributes of an employee with respect to the job.

.................................

Exhibits

Exhibit (TN)-I: Classroom Discussion Dashboard

Exhibit (TN)-II: Diagrammatic Representation of the Law of Diminishing Marginal Utility

Exhibit (TN)-III: Job Satisfaction Model

Exhibit (TN)-IV: Diagrammatic Representation of Herzberg’s Two Factor Theory

Exhibit (TN)-V: Maslow’s Need Hierarchy Theory

Exhibit (TN)-VI: Outcomes of Job Dissatisfaction

Exhibit (TN)-VII: Methods for Measuring Job Satisfaction

Exhibit (TN)-VIII: Relationship between the Nature of Jobs and the Extent and the Frequency of Job Satisfaction

Exhibit (TN)-IX: Hofstede’s Cultural Dimensions

Exhibit (TN)-X: Importance of Job Satisfaction

Exhibit (TN)-XI: Difference in Viewpoints of an Organization and an Individual with Respect to Job Satisfaction

Exhibit (TN)-XII: Components of Job Satisfaction

Exhibit (TN)-XIII: Framework for Components of Job Satisfaction

Exhibit (TN)-XIV: Work-Life Balance along the Organizational Ladder

Exhibit (TN)-XV: Life Balances

Exhibit (TN)-XVI: Flexi-time Related Statistics

Exhibit (TN)-XVII: Virtuous Cycle of Job Satisfaction


1 Lists released by certain annual surveys to identify the best companies to work for based on various parameters.

$3.66
Rs 0
Product code: OB-4-0065, OB-4-0065A

Abstract

This Case Flyer, based on JobBuzz's survey amongst 1,800 employees, can be used to trigger an interesting discussion on various components of job satisfaction. Work-life balance, flexi-timing, working from home, time for upskilling, working hours, are few of the components of this job satisfaction survey. While more than half of India Inc. workforce were dissatisfied with the working hours, 30% considered work-life balance to be an important consideration while taking up a job. While flexi-time is available to 50% of the employees, 40% said it would have a negative impact on growth. How should companies balance their work-related policies to suit different generational aspirations? What should companies, especially large companies, do, to increase job satisfaction? Does job satisfaction always lead to better productivity or would this just be an individual aggrandizement?


Pedagogical Objectives

  • To understand the role and importance of job satisfaction in the backdrop of job satisfaction theories
  • To discuss and debate on the different components that help in achieving job satisfaction
  • To analyze the impact of job satisfaction on employee morale and performance

Case Positioning and Setting

This Case Flyer can be used for either of the following:

  • MBA Program – Organizational Behavior Course – To understand the factors that contribute towards job satisfaction, using job satisfaction theories
  • MBA Program – HRM Course– To analyze the relevance of flexi-time work in enabling work-life balance and how it impacts organizations’ work related policies
  • MDPs – To sensitize the participants to the importance of job satisfaction and ways to foster the same


  • This Case Pack Includes:
    - Abstract
    - Case Flyer
    - Analysis
$3.66
Rs 0

Related products




Request for an Inspection Copy

(Strictly for Review Purpose, Not to be Used for Classroom Discussion/Trainings)