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Be 'Nirbhaya' At Workplace*

CASE STUDY, HUMAN RESOURCE MANAGEMENT
ET Cases - GSMC, 11 pages
AUTHOR(S) : Dr. Reshmi Manna, Associate Professor, Department of Management (PGPM), Ankit Singh, Student (PGPM), Sonam Patra, Student (PGPM), and Priyanka Bansal, Student (PGPM) - IBS-Gurgaon, Haryana, India

Case Preview

Be ‘Nirbhaya’ At Workplace

 

Remish Product Limited is a glass utility manufacturing unit located in the National Capital Region, New Delhi. Established in 2010 with the capital of INR75 lakh  Remish Product Limited reached a Cumulative Annual Growth Rate (CAGR) of 25%. The total number of executive level employees working for the company is 180 and with 111 skilled workers in the production units. Within five years, it has grown in volume in terms of finance and employees as well. The company management was also looking forward to evolving the company as downright employee friendly, with their new policy ‘Nirbhaya’. Nirbhaya policy was introduced to uphold the health and safety of the company’s employees and to provide with the most productive environment possible. According to the policy every employee contributes to the quality of the work environment through good work habits, personal responsibility, respect for others, professional decorum, and adhering to the company policies and procedures. The company expects all employees to cooperate in maintaining quality work environment through the following initiatives:

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Teaching Note Preview

Be ‘Nirbhaya’ At Workplace

 

Synopsis

The National Capital Region (NCR) of New Delhi flourished due to development and growth of different industries coming and setting up their offices in the area. One among them was Remish Products Limited, a glass utility factory, started in 2010. Within five years, it grew in volume in terms of finance and employees as well. To make the workplace employee friendly, the company designed a HR policy ‘Nirbhaya’, to ensure women empowerment, employee friendly workplace, participation in diversity, equal employment opportunity and open environment system. However, due to irresolute employees and irresponsible behavior, policies created do not stand successful. Remish Products Ltd., also faced similar situation as two junior employees (Sonam and Priya) were sexually harassed by a senior employee who was also their reporting manager (Vivek). Priya tries to register her complaint with the Workplace Harassment Committee but was further harassed by the head of the committee (Suresh). Although she was threatened and bullied, she filed her complaint to the higher authority of company management and decided to approach the Labour Court instead of waiting for committee decision or arbitration. However, due to lack of eyewitness and evidence the employee lost her fight. The case study gives an insight in how to handle sensitive situation and how arbitration and adjudication process works for employees. The case study tries to ignite open discussions among students regarding the concern.

Expected Learning Outcomes

  • • Discuss the different aspects of arbitration and adjudication
  • • Discuss the critical factors related to sexual harassment
  • • Apply the theoretical concepts to complex real world situations such as workplace environment policies, structure of workplace harassment committees, procedures of complaining for harassment and if not satisfied with the resolution of the company committee, then what are the necessary action can be taken by the employees to fight for the truth

 

Case Positioning and Setting

This case study can be used in the following Programs: MBA, PGD in Business Management, PGD in Management, PG Program of Management, etc. It can also be utilized for the course work of Executive MBA or Certification in Management.

Assignment Questions

  • I. What is the structure of workplace harassment committee?
  • II. What are different kinds of employee harassment at workplace?
  • III. What is bullying in harassment?
  • IV. What are the employer’s legal responsibilities for handling workplace harassment?
  • V. .............

 

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Exhibits

Exhibit (TN)-I: Structure of Workplace Harassment Committee

Exhibit (TN)-II: Process of Handling Arbitration Hearing

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Abstract

The National Capital Region (NCR) of New Delhi flourished due to development and growth of different industries coming and setting up their offices in the area. One  among them was Remish Products Limited, a glass utility factory, started in 2010. Within five years, it grew in volume in terms of finance and employees as well. To  make the workplace employee friendly, the company designed a HR policy ‘Nirbhaya’, to ensure women empowerment, employee friendly workplace, participation in  diversity, equal employment opportunity and open environment system. However, due to irresolute employees and irresponsible behavior, policies created do not stand successful. Remish Products Ltd., also faced similar situation as a senior employee who was also their reporting manager (Vivek) sexually harassed two junior  employees (Sonam and Priya). Priya tries to register her complaint with the Workplace Harassment Committee but was further harassed by the head of the committee (Suresh). Although she was threatened and bullied, she filed her complaint to the higher authority of company management and decided to approach the labour court  instead of waiting for committee decision or arbitration. However, due to lack of eyewitness and evidence the employee lost her fight. The case study gives an insight in  how to handle sensitive situation and how arbitration and adjudication process works for employees. The case study tries to ignite open discussions among students regarding the concern.



Pedagogical Objectives

  • To discuss the different aspects of arbitration and adjudication
  • To discuss the critical factors related to sexual harassment
  • To apply the theoretical concepts to complex real world situations such as workplace environment policies, structure of workplace harassment committees, procedures of complaining for harassment and if not satisfied with the resolution of the company committee, then what are the necessary action can be taken by the employees to fight for the truth

Case Positioning and Setting
This case study can be used in the following Programs: MBA, PGD in Business Management, PGD in Management, PG Program of Management, etc. It can also be utilized for the course work of Executive MBA or Certification in Management.

* GSMC 2016, IIM Raipur

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- Teaching Note (**ONLY for Academicians)


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