Harmful Effects of Poor Performance Appraisal System
“The most important thing in communication is to hear what isn’t being said.”
– Peter F. Drucker
Maharani Kishori Institute of Professional Studies (MKIPS) is among the new breed of self-financing Institutes affiliated to state technical universities established after the economic reforms of 1991. These universities have the affiliation powers, but they give only temporary affiliations, (renewed every year) to these self-financing Institutes. This ‘temporariness’ gives the universities undue advantages to exploit these ‘Businessma Owners’ (camouflaged in forms of societies, associations or trusts). These people run the colleges as business houses with poor organizational culture, poor quality and performance parameters, discriminating and exploiting the workforce. Majority of these temporarily affiliated colleges are owned by families/societies/trusts and run as family businesses. Any institution which does not receive any financial aid from Central or state government, is called self-financing. These institutions although recognized by UGC or AICTE do not get any financial support from any agency. Such institutes finance itself, through the fees paid by the students, donations received from private funding sources, such as a corporate house. These institutions can be either autonomous or private affiliated to some university................
A Wrong Beginning: Performance Appraisal System
Richa, could not focus on her work and was lost in her thoughts. How things have changed in last six years? ‘Wow…what a happy place MKIPS was!’, she thought. The workforce was happy, dedicated, pro-active with visible effervescence in the air. The workplace also was a very happy and positive with open culture and people looked forward to coming to college (Exhibit II). It ranked highest on job satisfaction, which reflected through its results..........
The Gloomy Organisational Culture: Harmful Effects
A sudden meeting was called to discuss the alarming situation at centralized admission counseling, where around 30% seats were lying vacant on the last day of admission. A total of 115 staff members were there in three different departments. Richa looked at the people present for the meeting; majority of them had been here for more than ten years. They were sitting very aloof and looked gloomy, frustrated and unhappy. Things were so different a few years earlier. A staff meeting would have been a very happy, open and stimulating experience..............
Assignment Questions
I. What is the status of higher education in India? What factors play a key role in shaping the higher / professional education ‘industry’ in India? What ethical challenges are there in treating ‘education’ as an industry? Elaborate the public-private partnership (PPP) model of solving social issues like health, education, sanitation etc.
II. Explain the characteristics of a good performance appraisal system and also the functioning an effective ‘performance management’ in modern organizations.
III. ..................
Exhibits
Exhibit I: Total Number of Universities in India (September 2016)
Exhibit II: Components of an Ideal Work Culture