Managing Employee Turnover
Synopsis
This caselet describes employee attrition concerns faced by the Founders of Develop Computing, N. Gopi and M. Anjaneyalu. The caselet highlights the various issues like absenteeism, employee turnover, etc. The Founders try to analyze the issues by interviewing the employees who were in the process of quitting as well as those who had already quit and take corrective actions, if any. After making certain changes in the norms, there was a reduced turnover and absenteeism. However, the challenge now staring at Develop Computing was whether such flexible work environment would be beneficial or would it prove to be a debacle?
Prerequisite Conceptual Understanding
The participants were asked to read the following chapter given as mandatory reading at the end of the caselet to participate effectively and to enrich the learning outcomes:
- • Jay Heizer, et al., “Human Resources and Job Design”, Operations Management, 9th Edition, Pearson Education, 2008
Case Positioning and Setting
This case can be used in MBA/Executive MBA program for Operations Management course to illustrate the concept of ‘Job Design’ and exemplify its strategic implications.
Assignment Questions
- I. Why didn’t monetary benefits motivate few employees to continue with Develop Computing?
- II. According to you what were the innate drives that seem to be motivating the employees at Develop Computing. Validate your arguments with relevant reasons.
- III. ...........
Suggested Orchestration
The classroom discussion and analysis for this caselet could be summarized and facilitated under two broad sections [Exhibit (TN)-I]......