Significance of an Unbiased Performance Appraisal System

Significance of an Unbiased Performance Appraisal System

Expected Learning Outcomes

• The process of performance evaluation and assessment
• The pros and cons of performance appraisals
• The importance of institutionalizing an unbiased and anxiety-free culture

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Performance Appraisals: Evaluating and Assessing Performance

1. According to you, what do the terms ‘performance’ and ‘performance appraisal’ signify? What would tantamount to performance in each of the following professions? Do you think, the performance expectations from each of the following professionals, would vary based on their age (Exhibit I)?

2. The authors in the accompanying article state, “Over the past two years, HDFC Life…before submitting performance reviews.” Do you think bell curves serve as effective performance assessment tools? According to you, can using bell curves act as an objective performance appraisal technique?............

Exhibits

Exhibit I: Nature of Relationship Between Performance Expectation and Professional’s Age

Significance of an Unbiased Performance Appraisal System

Synopsis

This case flyer focuses on the issue of designing and implementing a fair and unbiased performance appraisal system. It deliberates on the various types of biases that prevent organizations from creating and implementing an impartial appraisal system. The accompanying article showcases the various efforts being taken by organizations to eliminate biases from the appraisal process. It also focuses on the endeavors being made to reduce the anxiety levels expressed by employees around the appraisal period. Why is the appraisal period a stressful time for employees? Appraisals are often associated with increased chances of receiving bonuses, better pay hikes and promotions. What is the true objective of evaluating employee performance? Communicating the feedback of the evaluation process in an effective manner is an essential component of the performance appraisal process. What is the significance of feedback for the employees and the employer? What measures should be taken to ensure that employees are motivated and encouraged to perform better and improve their productivity post the appraisal cycle?

Expected Learning Outcomes

• • The process of performance evaluation and assessment
• • The pros and cons of performance appraisals
• • The importance of institutionalizing an unbiased and anxiety-free culture

Positioning and Setting

This case flyer can be used in the following courses:

• a) Human Resource Management – Performance Management & Appraisal
• b) Organizational Behavior – Performance Appraisal & Evaluation

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Exhibits

Exhibit (TN)-I: Nature of Relationship between Performance Expectation and Professional’s Age

Exhibit (TN)-II: Performance Expectation w.r.t Nature of Job and Age of the Professional

Exhibit (TN)-III: Performance Management Practice and the Nature of the Industry